NAIROBI, Kenya, Feb 1 – On-demand delivery app Glovo has launched its operations in Nairobi, allowing users to order a wide variety of goods and have them delivered instantly.
In addition to the categories listed in the app, users can request a variety of orders, in which the courier will pick up and deliver any item from any store in less than an hour.
Glovo is a startup founded in 2015 in Barcelona and, since then, has expanded its operations to three continents – Europe, Africa, and South America.
The service is present in over 20 countries and more than 100 cities (including Paris, Madrid, Sao Paulo, Buenos Aires, Istanbul, Cairo and now Nairobi). Every month, around 3 million orders are being delivered through the app under an average delivery time of 45 minutes.
Priscilla Muhiu, Glovo’s Head of Marketing for Sub-Saharan Africa said the launch in Nairobi has strengthened its operations in Africa and reinforces the transformation that the on-demand economy and delivery sector is undergoing in Kenya.
“We are extremely excited about our launch in Nairobi after Morocco and Cairo, which strengthens our presence in Africa, and at the same time reinforces the transformation that the on-demand economy and delivery sector is undergoing in Kenya. Our vision is to bring the convenience of technology to everyone’s hand, giving them access to their own city, while creating income opportunities for thousands of our delivery riders,” said Muhiu.
Glovo allows users to order anything with a simple tap on their smartphone – be it food or groceries or placing gift orders to send out to their loved ones. In addition to the categories listed in the app, users can request “Anything” orders, in which the courier will pick up and deliver any item from any store in less than an hour.
Glovo will refund the delivery fees for any deliveries done in more than 45 minutes. “Speed of delivery is one of Glovo’s value proposition and we would like to assure all our customers that we will live up to this promise,” said Priscilla Muhiu, Head of Marketing, Sub Saharan Africa, Glovo
For the next couple of weeks, Glovo will be running a referral program where users will be rewarded with credit worth Sh600 when a user they referred uses Glovo. The referred user will also get credit worth Sh600 to use on their first order.